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Privacy Policy

-- Privacy Statement --

Our Commitment to You – Our Commitment to Your Privacy
We at MortgageWorks believe in our commitment to you – to provide you with superior customer service.  We also believe in full disclosure of not only the relevant facts about the mortgage loan application process and your application specifically but also in the efforts we undertake to ensure the confidentiality and security of the information you provide to us.

Privacy Principles
MortgageWorks understands and respects your privacy.  Throughout our history we have always sought to ensure your personal information is kept confidential.  We do not sell any information to any third party and we maintain strict standards for the use of personal information not only by us but also by other parties to your mortgage loan transaction.

Information Collection Practices
MortgageWorks collects nonpublic personal information to process and complete a mortgage loan application you request.

We collect the following types of personal information about you:

  • Information you provide us on your written mortgage loan application or through our Quick Qualifier Application
  • Information collected from credit reporting providers
  • Information collected in the process of completing your applications such as income and expense information, information regarding your assets, information regarding your credit, information regarding the structure of your loan, and information regarding the property you are purchasing

MortgageWorks will provide a notice describing its information sharing practices to its customers at the time it receives the standard 1003 loan application.  In the instances where the customer uses the Quick Qualifier Application, they will have to acknowledge receiving the online version of the privacy notice prior to being authorized to submit the application. 

Information Sharing Practices

MortgageWorks does not share nonpublic personal information with nonaffiliated third parties except as permitted by law.

Privacy Notice

MortgageWorks will provide on its website as well as to customers who receive a mortgage loan application package, a privacy statement that outlines its privacy practices.  That statement is incorporated to this policy as an attachment.  Further, MortgageWorks will provide a notice describing its information sharing practices to its customers at the time it receives the application.

The privacy notice provided to customers would be the simplified version outlined in the regulation.  Customers who provide a written standard 1003 loan application will receive the notice when the application is submitted.  A signature on the notice will be required and a copy will be maintained in the mortgage file.  In the instances where the customer uses the Quick Qualifier Application, they will have to acknowledge receiving the online version of the privacy notice prior to being authorized to submit the application.

Website Security

MortgageWorks collects nonpublic personal information through its “Quick Qualifier Application” on our website.  The website is a secure website using Secure Socket Layer (SSL) encryption technology.  Further, we require our web hosting service to maintain security procedures that at a minimum meet our standards.  Lastly, we do not utilize “cookies” to collect or monitor customer information.

We regard your information as private and we want you to feel secure in providing information to us in any manner.  If you have any questions regarding our privacy policy please call us at 949-253-4199.

-- Privacy Notice --

MortgageWorks collects nonpublic personal information about you in order to process your request for a mortgage loan. We collect information from the following sources:

  • From you as provided on applications or other forms associated with your mortgage loan request; 

  • From you or others regarding your transaction; and, 

  • From others, such as credit bureaus, real estate appraisers and employers. 

We may disclose the following information to companies that perform marketing services on our behalf:

  • Information we receive from you on applications or other forms such as your name and address.

Other than as described above we do not disclose any nonpublic personal information about you to anyone except as permitted by law.

Also, we maintain controls and we require our service providers to maintain controls to safeguard the security and confidentiality of your information. These controls include physical, electronic and procedural safeguards that comply with the federal standards to protect your information. We restrict access to your  information to only those individuals with a need to know in order to process and evaluate your mortgage application. 

The policies we follow apply to both current and former customers. 

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